Privacy Policy
This Privacy Policy explains how CoinHarbourX collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.
Last updated: [Insert Date]
1. Who We Are
CoinHarbourX provides AI-led data analysis and risk management tools for freelancers and independent contractors. References to "we", "us", or "our" in this policy refer to CoinHarbourX. References to "you" or "your" refer to the user of our website or services.
If you have questions about this policy, please contact us using the details provided on our Contact page.
2. Information We Collect
We may collect the following categories of information depending on how you interact with us:
2.1 Information You Provide Directly
This may include your name, email address, business or trading details, and any other information you submit through contact forms, account registration, or correspondence with us.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, referring URLs, and timestamps. This information is typically gathered through cookies and similar tracking technologies.
2.3 Information From Service Use
If you use our platform, we may collect data you input or upload in connection with the analysis and risk management features we provide, including account and usage records associated with that activity.
3. How We Use Your Information
We use the information we collect for purposes that may include:
- Providing, operating, and maintaining our website and services
- Responding to inquiries, support requests, and communications
- Improving and personalising our website and service offerings
- Monitoring usage patterns and diagnosing technical issues
- Meeting legal, regulatory, or contractual obligations
- Sending administrative or service-related communications
We do not use personal information for purposes incompatible with those described in this policy without obtaining appropriate consent where required.
4. Legal Basis for Processing
Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our business, balanced against your rights and interests.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to recognise your browser, remember preferences, and understand how visitors interact with our site. You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. Disabling cookies may affect the functionality of certain features.
6. Sharing and Disclosure of Information
We do not sell personal information. We may share information in the following circumstances:
- With service providers who perform functions on our behalf, such as hosting, analytics, or communications
- To comply with applicable laws, regulations, legal processes, or governmental requests
- To protect the rights, property, or safety of CoinHarbourX, our users, or others
- In connection with a business transaction such as a merger, acquisition, or sale of assets
- With your consent or at your direction
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer required, we take reasonable steps to delete, anonymise, or securely dispose of it.
8. Data Security
We implement reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Request a copy of your information in a portable format
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us via our Contact page. We may need to verify your identity before responding to certain requests.
10. International Data Transfers
If we transfer personal information across borders, we take steps intended to ensure that such transfers comply with applicable data protection requirements and that appropriate safeguards are in place.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.
12. Children's Privacy
Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date, and we encourage you to review this policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.